2017 Toyota Prius Prime: Reliability Data

45
Total Complaints
8,150mi
Median Mileage
Electrical System
Top Issue
8
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

262 25th Percentile
8,150 Median Mileage
19,482 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
7
Visibility/Wiper
6
Service Brakes
4
Power Train
3
Engine
3
Unknown Or Other
2
Steering
2
Fuel/Propulsion System
2
Tires
2
Air Bags
2

Severity Assessment

8
Crashes
0
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY."
"THE VEHICLE HAD AROUND 5K MILES ON IT WHEN THIS OCCURED. A SMALL IMPACT NEAR THE CORNER OF THE WINDSHIELD HAS GROWN TO MULTIPLE SPIDER VEINS SPANNING ACROSS TO WINDSHIELD IN LESS THAN A WEEK. IMPACT HAPPENED WHILE I WAS IN MOTION IN A HIGHWAY WITH FEW CARS AROUND ME. I'VE DRIVEN MY PREVIOUS LEXUS FO..."
"WINDSHIELD DEVELOPED A CRACK WHICH STARTED EXPANDING RAPIDLY DUE TO HEAT. DEALER REP SAYS ITS DUE TO A ROCK HIT MAYBE BUT THE GLASS DOES NOT SEEM STRONG ENOUGH AS IT WAS THE FIRST BATCH OF PRIUS PRIMES RELEASED IN NOV 2017 AND I GOT MINE FROM THAT BATCH."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Visibility/Wiper 6 complaints
25th: 3,787 mi Median: 6,250 mi 75th: 7,825 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 20 NY: 5 FL: 4 OK: 3 OH: 2 NC: 1 VA: 1 ME: 1 ID: 1 HI: 1

Toyota Prius Prime — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2018206
2020239

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28