2017 Tesla Model S: Reliability Data
Source: NHTSA — 664 complaints
664
Total Complaints
25,000mi
Median Mileage
SUSPENSION
Top Issue
94
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
9,350
25th Percentile
25,000
Median Mileage
48,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
SUSPENSION
107
ELECTRICAL SYSTEM
104
UNKNOWN OR OTHER
95
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
46
STEERING
45
VEHICLE SPEED CONTROL
35
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
27
EXTERIOR LIGHTING
26
SERVICE BRAKES
25
VISIBILITY/WIPER
15
Severity Assessment
94
Crashes
4
Fires
42
Injuries
0
Deaths
Sample Complaint Reports
"HERE IS A REPORT FROM AN OWNER OF A BRAND NEW MODEL X THAT HAS A CRACKED IN HALF A-PILLAR. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/HELP-A-PILLAR-DEFECT-FOUND.88657/ PHOTOGRAPHS ARE ATTACHED. SNIP "I PICKED UP MY S90D LAST FRIDAY AND WAS SUPER HAPPY ABOUT IT, THERE WAS SOME TRIM MIS-ALIGNMENT ON D..."
"THE COMPLAINT/ REPORT ALSO AS HTTPS://DOCS.GOOGLE.COM/DOCUMENT/D/1KZCESCBMBYWP_CTENVB7A51L-XX5TDBJCWZKB_NQVSS/EDIT?USP=SHARING 04/26/2017 15:06 I, AS A REGISTERED STRUCTURAL/ CIVIL ENGINEER/ ARCHITECT, DROVE MY TESLA MODEL S 60D (WHICH UPGRADED TO 75D) STOPPED AT TRAFFIC LIGHT AND LEFT TURN CASUAL..."
"ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-D..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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