2017 Ram Promaster City: Reliability Data
Source: NHTSA — 25 complaints
25
Total Complaints
550mi
Median Mileage
ENGINE
Top Issue
0
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
45
25th Percentile
550
Median Mileage
30,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
ENGINE
8
UNKNOWN OR OTHER
5
ELECTRICAL SYSTEM
4
VISIBILITY/WIPER
3
EXTERIOR LIGHTING
2
STRUCTURE:BODY
1
LANE DEPARTURE: BLIND SPOT DETECTION
1
FUEL SYSTEM, GASOLINE
1
Severity Assessment
0
Crashes
1
Fires
0
Injuries
0
Deaths
Sample Complaint Reports
"TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS DURING THE DAY, THE INSTRUMENT PANEL GAUGES WERE NOT VISIBLE WITHOUT WARNING. THE GAUGES WERE VISIBLE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, ..."
"I WANT TO COMPLAIN ABOUT A COMPANY VEHICLE WHICH I DRIVE - IT IS A 2017 RAM PROMASTER CITY - WHILE TALKING TO OTHER DRIVERS WE SHARE THE SAME PROBLEM. WE DON'T KNOW HOW FAST WE ARE GOING SINCE THE SPEEDOMETER IS TO DARK!!! NOBODY CARES!!!!"
"SLIDING DOOR ON THE PASSENGER SIDE UNLATCHES WHILE DRIVING .NO LOGICAL CONNECTION TO DRIVING SPEED OR BUMPY ROAD . HAPPENED TWICE WHILE DRIVING IN THE CITY AROUND 30 MPH AND ONES ON INTERSTATE AROUND 60 MPH .SERVICE DEPARTMENT DID TWO ATTEMPTS TO RECREATE THE ISSUE BY DRIVING THE CAR ABOUT 90 MILES ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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