2017 Kia Soul Ev: Reliability Data

Source: NHTSA — 23 complaints
23
Total Complaints
15,606mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

300 25th Percentile
15,606 Median Mileage
50,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
11
SERVICE BRAKES
3
POWER TRAIN
2
UNKNOWN OR OTHER
2
ENGINE
2
STRUCTURE:BODY
1
SEATS
1
VISIBILITY/WIPER
1

Severity Assessment

0
Crashes
2
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE LOCKED DOORS CAN BE OPENED WHEN DRIVING. THIS IS AN ALL ELECTRIC VEHICLE WITH NO KEY TO REMOVE FROM THE IGNITION AND NO NOISE FROM THE ENGINE AND VIRTUALLY NO FEED BACK THAT THE CAR IS RUNNING EXCEPT BY LOOKING AT THE INSTRUMENT CLUSTER. I PULLED INTO A CONVENIENCE STORE PARKING LOT AND WAS D..."
"MY ALL ELECTRIC HAS A B MODE TO SHIFT IN. SIMPLY PUT IT ENGAGES THE GENERATOR FULLY WHEN YOU LET OFF THE GAS PEDAL SO YOU CAN GENERATE ELECTRICITY. HOWEVER, WHEN YOU DO THIS THE CAR BRAKES QUITE QUICK, SO QUICK IN FACT THEY CALL THIS TYPE OF DRIVING ONE PEDAL DRIVING DUE TO THE FACT YOU VERY SELDOM ..."
"TL* THE CONTACT OWNS A 2017 KIA SOUL EV. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28