2017 Kia Soul: Reliability Data

Source: NHTSA — 338 complaints
338
Total Complaints
73,000mi
Median Mileage
ENGINE
Top Issue
21
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

19,990 25th Percentile
73,000 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
181
UNKNOWN OR OTHER
31
FUEL/PROPULSION SYSTEM
17
POWER TRAIN
17
AIR BAGS
16
ELECTRICAL SYSTEM
16
SERVICE BRAKES
12
VEHICLE SPEED CONTROL
8
STEERING
8
ENGINE AND ENGINE COOLING
6

Severity Assessment

21
Crashes
16
Fires
21
Injuries
0
Deaths

Sample Complaint Reports

"JUST PURCHASED FIST KEYLESS ENTRY VEHICLE. DEALER TOLD ME IF THE CAR IS RUNNING AND I WALK AWAY WITH KEYS IN MY POCKET THAT THE ENGINE WOULD SHUT OFF. AT WORK NEXT DAY GOT OUT OF CAR WITH HANDS FULL, WENT INTO BUILDING AND EXPRECTED CAR TO SHUT DOWN THREE HOURS LATER CO-WORKER TELLS ME CAR IS RUNNIN..."
"2017 KIA SOUL BLUETOOTH. DOESN'T WORK WITH ANDROID"
"I PURCHASED MY 2017 KIA SOULS BASE MODEL ON JUN 28 THIS YEAR FROM QUIRK KIA IN BRAINTREE, MA. AFTER JUST 2 WEEKS THIS ISSUE HAPPENED FOR THE FIRST TIME. I WAS AT A GAS STATION GASSING UP THE CAR, ONCE I WAS DONE, I TURNED THE CAR ON, PUT IT IN DRIVE AND THE CAR WOULD NOT MOVE ' I WAS PRESSING THE GA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28