2017 Kia Sorento: Reliability Data

989
Total Complaints
45,000mi
Median Mileage
ENGINE
Top Issue
17
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

21,041 25th Percentile
45,000 Median Mileage
70,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
367
EXTERIOR LIGHTING
116
UNKNOWN OR OTHER
100
STEERING
94
ELECTRICAL SYSTEM
85
FUEL/PROPULSION SYSTEM
35
POWER TRAIN
32
ENGINE AND ENGINE COOLING
22
VEHICLE SPEED CONTROL
21
SERVICE BRAKES
20

Severity Assessment

17
Crashes
39
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD."
"PROBLEM: INTERMITTENT PROBLEM WITH ADVANCED SMART CRUISE CONTROL AND AUTONOMOUS BRAKING ON A NEW 2017 KIA SORENTO WITH LESS THAN 500 MILES. WHAT HAPPENED: WHEN USING THE ADVANCED SMART CONTROL FEATURE, AS EXPLAINED TO ME BY THE DEALER, THE MANUAL, AND KIA VIDEOS, THE CAR WILL STOP AUTONOMOUSLY WH..."
"PROBLEM: INTERMITTENT PROBLEM WITH ADVANCED SMART CRUISE CONTROL AND AUTONOMOUS BRAKING ON A NEW 2017 KIA SORENTO WITH LESS THAN 500 MILES. WHAT HAPPENED: WHEN USING THE ADVANCED SMART CONTROL FEATURE, AS EXPLAINED TO ME BY THE DEALER, THE MANUAL, AND KIA VIDEOS, THE CAR WILL STOP AUTONOMOUSLY WH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ENGINE 367 complaints
25th: 35,150 mi Median: 62,500 mi 75th: 88,515 mi
EXTERIOR LIGHTING 116 complaints
25th: 30,000 mi Median: 35,000 mi 75th: 64,000 mi
UNKNOWN OR OTHER 100 complaints
25th: 13,200 mi Median: 19,000 mi 75th: 44,025 mi
STEERING 94 complaints
25th: 16,350 mi Median: 30,000 mi 75th: 43,745 mi
ELECTRICAL SYSTEM 85 complaints
25th: 35,000 mi Median: 46,500 mi 75th: 69,025 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 83 FL: 69 TX: 67 VA: 61 NC: 59 PA: 56 GA: 55 OH: 48 TN: 37 NY: 31

Who Files Complaints?

0.2%
Original Owners
99.8%
Second+ Owners

Kia Sorento — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200342013
200434115
200545731
200638218
200722420
200831719
2009792
2011206965
2012119432
2013128337
2014134834
201594533
2016157741
201831813
201958820
202017315
20212999
20222534
20231584
20244612
20259611

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28