2017 Jeep Grand Cherokee: Reliability Data

552
Total Complaints
33,000mi
Median Mileage
Engine
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

14,000 25th Percentile
33,000 Median Mileage
54,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine
95
Electrical System
86
Power Train
85
Unknown Or Other
76
Fuel/Propulsion System
29
Service Brakes
28
Vehicle Speed Control
19
Seats
18
Steering
18
Air Bags
15

Severity Assessment

38
Crashes
7
Fires
32
Injuries
0
Deaths

Sample Complaint Reports

"THE JEEP GRAND CHEROKEE HAS A "SAFETY" FEATURE CALLED AUTOMATIC HIGH-BEAMS, A FEATURE THEY CHARGE AN ADDITIONAL FEE FOR. THE FEATURE ITSELF CAN BE TURNED ON/OFF ONLY THROUGH THE UCONNECT SYSTEM OF SETTINGS, WHILE THE VEHICLE IS STOPPED. THE ACTUAL FEATURE ONCE TURNED ON CAN BE ENABLED AND DISABLE..."
"I STOPPED ON MY DRIVEWAY WHICH IS AT ABOUT A 20 DEGREE ANGLE. PLACED THE VEHICLE IN PARK AND LEFT THE ENGINE RUNNING. I DID NOT APPLY THE PARKING BRAKE. I EXITED THE VEHICLE IN ORDER TO CHANGE DRIVERS AND LEFT THE DOOR OPEN. THE VEHICLE STARTED TO ROLL BACKWARDS SLOWLY. I JUMPED IN AND HIT THE BRAKE..."
"DRIVING IN THE NE AFTER THE HIGHWAY DEPT. SPREAD THE SLURRY TO COMBAT ICE MY BRAND NEW JEEP GRAND CHEROKEE 2017, COLOR IVORY, STAINED. THE TRUCK WAS DRIVEN ON THE HIGHWAY AS WELL AS SECONDARY ROUDS. AFTER WASHING THE VEHICLE I DISCOVERED THE WHEEL WELL AND ITS SIDES STAINED FROM THE SLURRY. BROUGH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine 95 complaints
25th: 13,285 mi Median: 34,500 mi 75th: 61,484 mi
Electrical System 86 complaints
25th: 9,820 mi Median: 33,450 mi 75th: 51,500 mi
Power Train 85 complaints
25th: 13,580 mi Median: 43,795 mi 75th: 87,875 mi
Unknown Or Other 76 complaints
25th: 13,500 mi Median: 25,000 mi 75th: 38,000 mi
Fuel/Propulsion System 29 complaints
25th: 8,112 mi Median: 19,400 mi 75th: 34,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 56 TX: 53 NY: 47 NJ: 32 MI: 25 OH: 23 PA: 22 MD: 21 FL: 18 NC: 15

Who Files Complaints?

0.5%
Original Owners
99.5%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201643445
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28