2017 Ford Transit Connect: Reliability Data

32
Total Complaints
50,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,000 25th Percentile
50,000 Median Mileage
67,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
5
SERVICE BRAKES
4
UNKNOWN OR OTHER
3
POWER TRAIN
2
STEERING
2
SERVICE BRAKES, HYDRAULIC
2
BACK OVER PREVENTION
2
VISIBILITY
2
VISIBILITY/WIPER
2
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE INSTRUMENT CLUSTER, INCLUDING THE SPEEDOMETER CAN NOT BE READ IN DAYLIGHT, IT IS COMPLETELY BLACK, BUT CAN BE READ AT NIGHT."
"AT 10,127 MILES, WHILE DRIVING, MY STEERING FAILED. THERE WAS AN ELECTRONIC POWER ASSIST FAILURE NEARLY CAUSING ME TO CAREEN OFF A HIGHWAY AND DIE. NOT ONLY WAS THERE A LOSS OF POWER STEERING, THERE WAS RESISTANCE. FORD DEALERSHIP HAS HAD MY VEHICLE FOPR 45 DAYS NOW, THE PART HAS BEEN ON BACKORDER, ..."
"VEHICLE HAS A STEERING ASSIST FAILURE, TOTAL LOSS OF POWER STEERING. MAKING VEHICLE VERY DIFFICULT TO STEER"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28