2017 Ford Fusion Hybrid: Reliability Data

96
Total Complaints
42,000mi
Median Mileage
Power Train
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

28,116 25th Percentile
42,000 Median Mileage
70,800 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
17
Electrical System
13
Unknown Or Other
12
Steering
11
Service Brakes
8
Engine
7
Air Bags
7
Fuel/Propulsion System
4
Suspension
3
Visibility/Wiper
3

Severity Assessment

13
Crashes
1
Fires
14
Injuries
0
Deaths

Sample Complaint Reports

"THE VIN ASSIGNED TO THE VEHICLE MISIDENTIFIES THE MODEL AS "TITANIUM HYBRID". WITH THE 2017 FORD DESIGNED A NEW EDITION OF FUSION TO BE A "PLATINUM HYBRID" WHICH HAS A MSRP ABOVE THE "TITANIUM HYBRID" BY $6,500. I CONTACT FORD CUSTOMER SERVICE CENTER AND THEY INFORMED ME IT WAS A DEALER ISSUE TO C..."
"UNABLE TO DRIVE AT TRAFFIC FLOW DURING RAIN, WIPERS UNABLE TO ALLOW A SAFE VIEW ON FAST OR SLOW SPEED, ONGOING ISSUE HAVE NOT WENT TO DEALER ASSUME ITS JUST POOR DESIGN."
"2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS I..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 17 complaints
25th: 45,000 mi Median: 79,200 mi 75th: 111,760 mi
Electrical System 13 complaints
25th: 2,100 mi Median: 20,384 mi 75th: 44,500 mi
Unknown Or Other 12 complaints
25th: 12,300 mi Median: 34,600 mi 75th: 55,916 mi
Steering 11 complaints
25th: 26,150 mi Median: 59,900 mi 75th: 95,000 mi
Service Brakes 8 complaints
25th: 35,750 mi Median: 42,000 mi 75th: 48,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 23 TX: 10 GA: 8 FL: 8 VA: 7 TN: 5 PA: 4 NM: 4 KY: 3 MD: 3

Ford Fusion Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201063713
20111667
20121347
20131711
2014895
2015657
2016660
20187612
2019406

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28