2017 Ford Fusion: Reliability Data

Source: NHTSA — 1343 complaints
1343
Total Complaints
70,000mi
Median Mileage
ENGINE
Top Issue
55
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

37,850 25th Percentile
70,000 Median Mileage
95,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
375
POWER TRAIN
286
ENGINE AND ENGINE COOLING
130
ELECTRICAL SYSTEM
116
UNKNOWN OR OTHER
97
STEERING
49
SERVICE BRAKES, HYDRAULIC
48
SERVICE BRAKES
47
FUEL/PROPULSION SYSTEM
34
AIR BAGS
26

Severity Assessment

55
Crashes
10
Fires
40
Injuries
0
Deaths

Sample Complaint Reports

"MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE..."
"MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE..."
"MY CAR, WITH 2K MILES, WOULD NOT START (PUSH BUTTON START, THIS IS THE PLUG-IN HYBRID "ENERGI" MODEL). AFTER BEING TOWED TO A DEALER, THEY HAD TO TEAR THE CAR APART TO FIND A BAD WIRING HARNESS AS PART OF THE HYBRID SYSTEM. THIS PART WAS UNAVAILABLE, AND I AM HAVING TO WAIT OVER 5 DAYS TO HAVE THE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28