2017 Ford Flex: Reliability Data

Source: NHTSA — 50 complaints
50
Total Complaints
70,000mi
Median Mileage
SUSPENSION
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
70,000 Median Mileage
80,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION
13
UNKNOWN OR OTHER
13
VISIBILITY/WIPER
4
STEERING
3
BACK OVER PREVENTION
3
ELECTRICAL SYSTEM
3
SEAT BELTS
2
AIR BAGS
2
WHEELS
2
POWER TRAIN
2

Severity Assessment

3
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"I WAS RAN OFF A 2 LANE CITY STREET BY A CAR AND WHEN I OVERCOMPENSENATED TO MOVE AWAY, I HIT MY RIGHT FRONT FENDER ON A SMALL CURB AND THERE WAS A LIGHT POLE THERE. INSTEAD OF MY FRONT AIR BAGS DEPLOYING AS THEY SHOULD HAVE, ALL OF THE SIDE BAGS ON BOTH SIDES DEPLOYED INSTEAD. MY MECHANIC HAS SAID..."
"DURING A ROUTINE OIL CHANGE AND MULTIPOINT INSPECTION ON 10-2-2018, IT WAS BROUGHT TO MY ATTENTION THAT I NEEDED NEW TIRES IN THE VERY NEAR FUTURE. MY ODOMETER READ 24,963. I HAVE ALREADY REPLACED THE RIGHT FRONT TIRE DUE TO A BLOW OUT. ON THE ATTACHED DOCUMENT, TIRE TREAD DEPTH FOR THE 3 TIRES N..."
"TL* THE CONTACT OWNS A 2017 FORD FLEX. WHILE THE CONTACT'S HUSBAND WAS DRIVING 25 MPH, THE REAR PASSENGER DOOR OPENED AND THE REAR PASSENGER SIDE DOOR LATCH FRACTURED AND FAILED TO CLOSE. IN ADDITION, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX FORD (560 28TH ST SE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28