2017 Ford C-Max: Reliability Data

Source: NHTSA — 26 complaints
26
Total Complaints
33,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

13,100 25th Percentile
33,000 Median Mileage
43,896 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
6
STEERING
4
VEHICLE SPEED CONTROL
3
POWER TRAIN
3
ELECTRICAL SYSTEM
2
WHEELS:LUGS/NUTS/BOLTS/STUDS
2
FUEL/PROPULSION SYSTEM
1
VEHICLE SPEED CONTROL:THROTTLE
1
WHEELS
1
VISIBILITY/WIPER
1

Severity Assessment

2
Crashes
2
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE PARK ASSIST FAILED WHEN THE AUTOMATED SYSTEM WAS PARKING MY VEHICLE IN A PARALLEL PARKING SPACE. THE PARK ASSIST SYSTEM APPEARED TO BE FUNCTIONING PROPERLY UNTIL DURING THE VEHICLE'S IT'S INITIAL BACKUP MANEUVER WHEN IT BACKED MY VEHICLE INTO A PARKED PICKUP TRUCK IN THE ADJACENT PARKING STALL ..."
"TL* THE CONTACT OWNS A 2017 FORD C-MAX. WHILE DRIVING 50 MPH, THE STEERING COLUMN FELT LOOSE AS IF IT WERE NOT ATTACHED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOKAN FORD (2 FRANKLIN PARK W #1, ST ALBANS CITY, VT), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT N..."
"UNCOMMANDED ACCELERATION. THE CAR ACCELERATED TO ABOVE HIGHWAY SPEED, AND REQUIRED CONTINUAL BREAKING TO MAINTAIN CONTROL. WHEN HOME AND IN PARK, ENGINE CONTINUED TO REV TO MAX. SHUT CAR DOWN, AND WHEN RESTARTED IT RETURNED TO NORMAL OPERATION. NO OBSTRUCTION OF GAS PEDAL."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28