2017 Dodge Journey: Reliability Data

Source: NHTSA — 308 complaints
308
Total Complaints
35,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
16
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

21,250 25th Percentile
35,000 Median Mileage
62,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
58
ENGINE
42
POWER TRAIN
28
AIR BAGS
27
UNKNOWN OR OTHER
25
VEHICLE SPEED CONTROL
16
SEATS
15
STEERING
15
SERVICE BRAKES
14
FUEL/PROPULSION SYSTEM
14

Severity Assessment

16
Crashes
8
Fires
16
Injuries
0
Deaths

Sample Complaint Reports

"NOTHING HAS HAPPENED YET REAR WINDOW WIPERS DON'T COMPLETELY GO ALL THE WAY CAUSING A BLINDSPOT WHEN YOU LOOK OUT IT. DRIVER CANNOT SEE PASSAGER SIDE IN REAR WINDOW."
"TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR..."
"I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28