2017 Chrysler Pacifica Plug-In Hybrid: Reliability Data

Source: NHTSA — 127 complaints
127
Total Complaints
10,500mi
Median Mileage
Electrical System
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

1,300 25th Percentile
10,500 Median Mileage
33,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
30
Hybrid Propulsion System
19
Fuel/Propulsion System
18
Engine
17
Power Train
15
Unknown Or Other
10
Steering
5
Service Brakes
4
Engine And Engine Cooling
2
Visibility/Wiper
1

Severity Assessment

2
Crashes
11
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE T..."
"NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE T..."
"NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 30 complaints
25th: 5,900 mi Median: 16,240 mi 75th: 38,750 mi
Hybrid Propulsion System 19 complaints
25th: 63,712 mi Median: 72,924 mi 75th: 77,750 mi
Fuel/Propulsion System 18 complaints
25th: 10,250 mi Median: 21,997 mi 75th: 29,765 mi
Engine 17 complaints
25th: 1,650 mi Median: 8,000 mi 75th: 21,617 mi
Power Train 15 complaints
25th: 533 mi Median: 2,900 mi 75th: 13,610 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 38 GA: 9 WA: 8 IL: 7 NC: 6 OH: 6 NY: 6 MO: 5 MI: 5 MA: 4

Who Files Complaints?

3.1%
Original Owners
96.9%
Second+ Owners

Chrysler Pacifica Plug-In Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20183747
2019830
20201074
2021390
20222184
2023762
2024480

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28