2017 Chrysler Pacifica: Reliability Data

Source: NHTSA — 2269 complaints
2269
Total Complaints
23,000mi
Median Mileage
ENGINE
Top Issue
71
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,181 25th Percentile
23,000 Median Mileage
45,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
511
POWER TRAIN
454
ELECTRICAL SYSTEM
368
STEERING
224
UNKNOWN OR OTHER
212
VEHICLE SPEED CONTROL
87
SERVICE BRAKES
81
FUEL/PROPULSION SYSTEM
64
STRUCTURE:BODY
52
ELECTRONIC STABILITY CONTROL (ESC)
27

Severity Assessment

71
Crashes
14
Fires
61
Injuries
0
Deaths

Sample Complaint Reports

"MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EAR..."
"MY LOCAL DEALER (CONFIRMED BY FCA LLC) HAS TOLD ME THAT WE CANNOT GET THE AUTONOMOUS BRAKING AND LANE ASSIST ON THE PACIFICA TOURING TRIM LEVEL; ONLY ON THE MORE EXPENSIVE TOURING L-PLUS! THESE SHOULD BE OPTIONS ON ALL TRIM LEVELS SO A FAMILY WHO WANTS SAFETY MORE THAN FANCY CAN SPEND THEIR HARD EAR..."
"BACKUP CAMERA ISSUE: WHEN ENTERING OR EXITING GARAGE IN REVERSE DURING DAYLIGHT HOURS (OR ANY AREA WITH A MODERATE CHANGE IN LIGHTING) THE DEFAULT CAMERA VIEW (TOP[360]& REAR) IS DISPLAYED. THE REAR CAMERA DOES NOT ADJUST TO THE LOWER LIGHT CONTRAST AND THE IMAGE DISPLAYED IS ALL BLACK, YOU CANNOT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28