2017 Chevrolet Silverado 2500: Reliability Data

69
Total Complaints
28,044mi
Median Mileage
Electrical System
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,000 25th Percentile
28,044 Median Mileage
40,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
15
Engine
12
Power Train
9
Service Brakes
5
Body
4
Steering
4
Air Bags
4
Unknown Or Other
3
Fuel/Propulsion System
3
Equipment
3

Severity Assessment

2
Crashes
8
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC. THE TRUCK EXPERIENCE A SPLIT SECOND DELAY IN ACCELERATION AND THEN SUDDENLY SHIFTS VERY HARD LUNGING FORWARD. GM MOT..."
"2017 SILVERADO REVERSE CAMERA AT NIGHT THERE IS NO CONTROL TO TURN DOWN BRIGHTNESS. IT IS SO BRIGHT THAT THIS CAUSES A SERIOUS SAFETY ISSUE TRYING TO BACK UP AND USE PASSENGER SIDE MIRROR. OTHER 2017 RADIOS ALLOW FOR ADJUSTMENT 2016 AND 2015 ALLOWED DRIVER TO ADJUST BRIGHTNESS. I HAVE TO COVER SCREE..."
"HARD STEERING WHEN GOING 25 MPH AND FASTER HAS DIGATAL ASSIST STEERING FELLS LIKE NO ASSIST AT ALL."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 15 complaints
25th: 20,000 mi Median: 27,700 mi 75th: 38,925 mi
Engine 12 complaints
25th: 13,758 mi Median: 20,000 mi 75th: 29,599 mi
Power Train 9 complaints
25th: 12,025 mi Median: 16,720 mi 75th: 25,393 mi
Service Brakes 5 complaints
Median: 52,000 mi
Body 4 complaints
Median: 20,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

TX: 9 OH: 9 CA: 6 MN: 4 MD: 3 NY: 3 KY: 3 MT: 3 WA: 3 AK: 3

Who Files Complaints?

1.4%
Original Owners
98.6%
Second+ Owners

Chevrolet Silverado 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1997746
1998827
1999953
200015613
200137914
200240827
200355833
200443023
200533719
200621815
200725316
20082256
2009796
2010270
20111283
2012692
2013710
2014523
201524310
20161567
2018651
2019984
20201313
20211013
20221125
2023530
20241912
2025292

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28