2017 Chevrolet Cruze: Reliability Data

Source: NHTSA — 291 complaints
291
Total Complaints
29,500mi
Median Mileage
ENGINE
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,000 25th Percentile
29,500 Median Mileage
62,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
71
POWER TRAIN
38
ELECTRICAL SYSTEM
32
UNKNOWN OR OTHER
30
SERVICE BRAKES
18
FUEL/PROPULSION SYSTEM
15
STRUCTURE:BODY
13
EXTERIOR LIGHTING
10
VEHICLE SPEED CONTROL
8
ELECTRONIC STABILITY CONTROL (ESC)
6

Severity Assessment

11
Crashes
9
Fires
8
Injuries
0
Deaths

Sample Complaint Reports

"THE RADIO/CAMERA PANEL GOES COMPLETELY OUT.. NO VOLUME, NO ABILITY TO TURN ON/OFF, NO CAMERA, NO SOUND FROM ON'STAR NAVIGATION, NO SOUND FROM BACKUP ASSIST OR LANE ASSIST. I'M BROUGHT THIS VEHICLE ON OCTOBER 1,2016. THE FIRST OCCURRENCE WAS ONE WEEK LATER ON OCTOBER 8, 2016 WHILE DRIVING. THE SECOND..."
"ALMOST NEW VEHICLE (304 MI WHEN RENTED FROM HERTZ IN SAN ANTONIO, TX, 751 WHEN RETURNED). ON FREEWAY NEAR LIMIT SPEED (70 AND 75 MPH), COASTING DECELERATION (TO 60-65?) FOR SLOW TRAFFIC AHEAD, TRANSMISSION DOWNSHIFTED ON ITS OWN, CAUSING RAPID DECELERATION (EST. 10 MPH MORE), ACCELERATOR NOT EFFECT..."
"I WAS TEST DRIVING A NEW 2017 CHEVY CRUZE...WHILE ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC FROM THE ON RAMP OF THE INTERSTATE, THE CAR JUST REVS UP FOR LIKE 5 SECS BEFORE FINALLY ACCELERATING INTO TRAFFIC....THIS IS A *****MAJOR FLAW***** I THOUGHT THE CAR HAD SLIPPED INTO NEUTRAL....THE LAG..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28