2016 Toyota Prius: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S HEAD REST POSITIONING IN THE VEHICLE WAS TOO FORWARD MAKING IT IMPOSSIBLE TO DRIVE FOR LONG PERIODS OF TIME WITHOUT SEVERE DISCOMFORT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED O..."
"THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT..."
"THERE IS AN ONGOING ISSUE WITH THE HEAD RESTS ON THIS VEHICLE. THE DEFAULT SETTING IS MUCH TOO FAR FORWARD, CAUSING A FORWARD HEAD AND NECK POSTURE, RESULTING IN HEADACHES, NECK PAIN, ETC., AND MAKE IT VERY UNCOMFORTABLE TO DRIVE, AND DIFFICULT TO CHECK BLIND SPOTS. IT ALSO FORCES THE DRIVER'S HEAD ..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Toyota Prius — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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