2016 Toyota Prius: Reliability Data

211
Total Complaints
17,658mi
Median Mileage
VISIBILITY/WIPER
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,986 25th Percentile
17,658 Median Mileage
31,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
40
UNKNOWN OR OTHER
30
ENGINE
17
ELECTRICAL SYSTEM
17
SERVICE BRAKES
17
POWER TRAIN
14
VEHICLE SPEED CONTROL
12
STRUCTURE:BODY
10
AIR BAGS
7
TIRES
6

Severity Assessment

10
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S HEAD REST POSITIONING IN THE VEHICLE WAS TOO FORWARD MAKING IT IMPOSSIBLE TO DRIVE FOR LONG PERIODS OF TIME WITHOUT SEVERE DISCOMFORT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED O..."
"THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT..."
"THERE IS AN ONGOING ISSUE WITH THE HEAD RESTS ON THIS VEHICLE. THE DEFAULT SETTING IS MUCH TOO FAR FORWARD, CAUSING A FORWARD HEAD AND NECK POSTURE, RESULTING IN HEADACHES, NECK PAIN, ETC., AND MAKE IT VERY UNCOMFORTABLE TO DRIVE, AND DIFFICULT TO CHECK BLIND SPOTS. IT ALSO FORCES THE DRIVER'S HEAD ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

VISIBILITY/WIPER 40 complaints
25th: 11,250 mi Median: 17,900 mi 75th: 27,135 mi
UNKNOWN OR OTHER 30 complaints
25th: 3,510 mi Median: 9,500 mi 75th: 18,000 mi
ENGINE 17 complaints
25th: 22,000 mi Median: 40,100 mi 75th: 71,000 mi
ELECTRICAL SYSTEM 17 complaints
25th: 2,687 mi Median: 17,200 mi 75th: 35,850 mi
SERVICE BRAKES 17 complaints
25th: 1,250 mi Median: 7,193 mi 75th: 17,825 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 77 HI: 12 TX: 12 WA: 11 AZ: 9 MS: 8 IL: 8 GA: 7 VA: 6 MI: 6

Who Files Complaints?

0.9%
Original Owners
99.1%
Second+ Owners

Toyota Prius — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200121523
200220116
20031235
200473750
20051297133
20061687109
20072448191
20081892214
200963590
20103476255
201165156
201253175
201351654
201426545
201519550
201712520
2018448
20195116
20202313
2022275
2023202
20242910
2025223

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28