2016 Toyota Highlander: Reliability Data

Source: NHTSA — 137 complaints
137
Total Complaints
24,000mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
22
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

6,778 25th Percentile
24,000 Median Mileage
40,100 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
21
SERVICE BRAKES
19
ELECTRICAL SYSTEM
14
AIR BAGS
10
ENGINE
9
EXTERIOR LIGHTING
8
TIRES
7
VISIBILITY/WIPER
7
STEERING
6
WHEELS
4

Severity Assessment

22
Crashes
1
Fires
17
Injuries
0
Deaths

Sample Complaint Reports

"WHEN I PURCHASED THIS 2016 TOYOTA HIGHLANDER LE IN MID DECEMBER, I DID NOT REALIZE UNTIL I GOT IT HOME, THERE WAS NO INTERIOR REAR DOOR RELEASE. NO RELEASE BUTTON ON THE DASH AND NO INTERIOR DOOR HANDLE. I WENT BACK TO THE DEALERSHIP, FOUND MY SALESMAN AND ASKED HIM IF THERE WAS AN INTERIOR DOOR REL..."
"WE SPECIAL ORDERED THE 2016 TOYOTA HIGHLANDER LIMITED PLATINUM MODEL. WE PURCHASED THE VEHICLE IN A TOWN APPROX 180 MILES AWAY. I WAS THE DRIVER BACK HOME. I AM 6' 1" AND WIFE IS 5' 3". WE ORDERED THE ADJUSTABLE MEMORY SEATS WHICH ARE GOOD. THE SAFETY PROBLEM WE HAVE EXPERIENCED IS THE HEADRESTS. FO..."
"I PURCHASED THE TOP OF THE LINE LIMITED PLATINUM MODEL IN ORDER TO GET SAFETY FEATURES. HOWEVER, THE WARNING CHINES FOR LANE DEPARTURE, BACK UP CROSS TRAFFIC PROTECTION ETC. ARE VERY FAINT WHEN COMPARED TO OTHER CARS THAT HAVE THESE FEATURES. WHEN THE RADIO PLAYS MUSIC THEY CAN NOT BE HEARD AT ALL R..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28