2016 Tesla Model X: Reliability Data

Source: NHTSA — 677 complaints
677
Total Complaints
31,570mi
Median Mileage
SUSPENSION
Top Issue
116
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
31,570 Median Mileage
57,199 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION
148
ELECTRICAL SYSTEM
91
UNKNOWN OR OTHER
88
STEERING
56
STRUCTURE:BODY
48
VEHICLE SPEED CONTROL
33
VISIBILITY/WIPER
25
SERVICE BRAKES
23
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
16
POWER TRAIN
13

Severity Assessment

116
Crashes
7
Fires
63
Injuries
1
Deaths

Sample Complaint Reports

"FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTH..."
"FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTH..."
"FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28