2016 Tesla Model S: Reliability Data

999
Total Complaints
25,822mi
Median Mileage
Suspension
Top Issue
154
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

5,000 25th Percentile
25,822 Median Mileage
55,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Suspension
206
Unknown Or Other
148
Electrical System
140
Steering
83
Vehicle Speed Control
75
Service Brakes
53
Exterior Lighting
49
Body
27
Visibility/Wiper
25
Adaptive Cruise Control
23

Severity Assessment

154
Crashes
23
Fires
115
Injuries
12
Deaths

Sample Complaint Reports

"THIS IS A REPORT MADE IN THE PUBLIC INTEREST TO ADDRESS THE CONTINUING PROBLEM OF SNAPPING TESLA MODEL S SUSPENSION COMPONENTS. PLEASE NOTE THAT I AM NOT FILING ANY FALSE INFORMATION, THIS IS A GENUINE REPORT MADE TO TRY AND SAVE LIVES. THE VIN BELONGS TO A TESLA WHICH IS IN THE WRECKING YARD BUT ..."
"THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS NOT THE ACTUAL VEHICLE INVOLVED. HERE IS A FRESHLY POSTED YOUTUBE VIDEO IN WHICH AN OWNER DRIVES HANDS FREE FOR ALMOST AN HOUR WITHOUT RECEIVING ANY "HOLD STEERING WHEEL" NAGS. HTTPS://WWW.YOUTUBE.COM/..."
"THIS VEHICLE IS FOR SALE AS A SALVAGE WRECK. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=21970334&ROWID=1&PAGESOURCE=VEHICLERESULTS# THE FRONT SUSPENSION HAS COMPLETELY TORN AWAY. THE WHEEL IS IN THE FRUNK OF THE CAR AND APPEARS TO HAVE BEEN SLICED IN HALF. THAT IS INDICATIVE OF..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Suspension 206 complaints
25th: 3,000 mi Median: 10,000 mi 75th: 40,000 mi
Unknown Or Other 148 complaints
25th: 5,000 mi Median: 37,666 mi 75th: 59,000 mi
Electrical System 140 complaints
25th: 28,550 mi Median: 50,180 mi 75th: 65,932 mi
Steering 83 complaints
25th: 2,000 mi Median: 5,000 mi 75th: 10,000 mi
Vehicle Speed Control 75 complaints
25th: 2,000 mi Median: 5,000 mi 75th: 26,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 506 FL: 60 TX: 39 NY: 33 MD: 29 IL: 24 PA: 24 NJ: 22 GA: 20 OH: 20

Who Files Complaints?

1.2%
Original Owners
98.8%
Second+ Owners

Tesla Model S — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2012864
201366261
201453674
20151045114
201766494
201828260
20196910
202012025
202127128
20221864
202314811
2024752

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28