2016 Ram Promaster City: Reliability Data

Source: NHTSA — 36 complaints
36
Total Complaints
33,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,000 25th Percentile
33,000 Median Mileage
47,365 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
8
POWER TRAIN
7
ENGINE
7
UNKNOWN OR OTHER
3
ELECTRONIC STABILITY CONTROL (ESC)
2
VEHICLE SPEED CONTROL
2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1
EXTERIOR LIGHTING
1
STRUCTURE:BODY
1
SEAT BELTS
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP..."
"TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP..."
"SPEEDOMETER IS RECESSED INTO DASHBOARD AND NOT VISIBLE IN DAYLIGHT. DASH LIGHTING IS SET AT MAX. DEALER HAS NO SOLUTION."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28