2016 Ram Promaster 3500: Reliability Data

Source: NHTSA — 25 complaints
25
Total Complaints
48,000mi
Median Mileage
ENGINE
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,000 25th Percentile
48,000 Median Mileage
84,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
4
POWER TRAIN
4
ELECTRICAL SYSTEM
3
SERVICE BRAKES
2
EXTERIOR LIGHTING
2
EXTERIOR LIGHTING:HEADLIGHTS
1
ENGINE AND ENGINE COOLING
1
EQUIPMENT
1
AIR BAGS
1
UNKNOWN OR OTHER
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2016 DODGE RAM PRO MASTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE SERVICE MANAGER INDICATED T..."
"TL* THE CONTACT OWNS A 2016 DODGE RAM PRO MASTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE SERVICE MANAGER INDICATED T..."
"TL* THE CONTACT OWNS A 2016 RAM PROMASTER 3500. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE REPLACED 34 SEPARATE TIMES IN 17 MONTHS DUE TO CONTINUED FAILURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28