"How reliable is the 2016 Mercedes-Benz Sprinter 2500?"

"Based on 41 NHTSA complaints, the 2016 Mercedes-Benz Sprinter 2500 has a median complaint mileage of 25000 miles. The most common issue is AIR BAGS."

"What are common problems with the 2016 Mercedes-Benz Sprinter 2500?"

"The most frequently reported component in NHTSA complaints for the 2016 Mercedes-Benz Sprinter 2500 is AIR BAGS, accounting for a significant portion of the 41 total complaints filed."

2016 Mercedes-Benz Sprinter 2500: Reliability Data

Source: NHTSA — 41 complaints

Total Complaints

25,000mi

Median Mileage

AIR BAGS

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,000 25th Percentile

25,000 Median Mileage

42,800 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS

VEHICLE SPEED CONTROL

ELECTRICAL SYSTEM

SEAT BELTS

ENGINE

SERVICE BRAKES

STEERING

UNKNOWN OR OTHER

STRUCTURE:BODY

WHEELS

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"THE COACH COMES WITH 2 SETS OF TWO SEATBELTS. THE DRIVER AND PASSENGER SEATBELTS WORK FINE, AS DESIGNED. THE TWO OTHER SEATBELTS INSTALLED IN THE BENCH SEAT BEHIND THE DRIVER ARE TOO SHORT TO BE USED BY AN ADULT OR A CHILD SEAT. WE CALLED THOR AND ADVISED THEM OF THE PROBLEM. THEIR RESPONSE WAS ..."

"TL* THE CONTACT OWNS A 2016 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V149000 (POWER TRAIN) WAS RECEIVED ON MARCH OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED ..."

"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE PASSENGER SIDE SLIDING DOOR LATCH FAILED TO LOCK. IN ADDITION, THE DOOR FAILED..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28