2016 Mercedes-Benz Metris: Reliability Data

151
Total Complaints
18,000mi
Median Mileage
FUEL/PROPULSION SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,000 25th Percentile
18,000 Median Mileage
37,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

FUEL/PROPULSION SYSTEM
37
VISIBILITY/WIPER
21
ENGINE
16
UNKNOWN OR OTHER
15
TIRES
13
ELECTRICAL SYSTEM
10
STEERING
9
WHEELS
6
SERVICE BRAKES
4
AIR BAGS
3

Severity Assessment

0
Crashes
2
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT PASSENGER SIDE MIRROR. THE CONTACT STATED THAT THE VISIBILITY ON THE PASSENGER SIDE MIRROR WAS INADEQUATE. THE FAILURE RECURRED THREE TIMES. THE CONTACT NOTIFIED THE LOCAL DEALER WHO STATED THAT THE MANUFACTURER WAS A..."
"THE PASSENGER SIDE MIRROR ON THIS VEHICLE OFFERS VERY LITTLE VISIBILITY AND CREATES A HUGE BLIND SPOT. THE MIRROR IS FLAT OFFERS A VERY NARROW FIELD OF VIEW. BECAUSE THIS IS A CARGO VAN WITH NO WINDOW ON THE SIDE DOOR A CONVEX MIRROR IS NECESSARY TO OFFER A ACCEPTABLE FIELD OF VIEW FOR SAFE LANE CHA..."
"THE SIDE MIRRORS ON THIS VEHICLE ARE DANGEROUS AND TWO SMALL, THEY ALMOST GOT ME INTO AN ACCIDENT WHILE IN MOTION ON A CITY STREET WITH MY WIFE AND FIVE (5) CHILDREN. THESE SIDE MIRRORS ARE NON-CONVEXED AND OFFER LITTLE VIEW OF WHAT'S GOING ON AROUND THE VEHICLE, LEAVING THE DRIVER TO DEPEND ON THE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

FUEL/PROPULSION SYSTEM 37 complaints
25th: 13,000 mi Median: 35,000 mi 75th: 41,052 mi
VISIBILITY/WIPER 21 complaints
25th: 500 mi Median: 1,350 mi 75th: 13,750 mi
ENGINE 16 complaints
25th: 25,500 mi Median: 46,000 mi 75th: 87,750 mi
UNKNOWN OR OTHER 15 complaints
Median: 23,100 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 27 NY: 16 TX: 15 FL: 14 WA: 12 CO: 7 NC: 7 OR: 6 OH: 5 IL: 4

Who Files Complaints?

0.7%
Original Owners
99.3%
Second+ Owners

Mercedes-Benz Metris — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2017340
2018380

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28