2016 Mazda Cx-5: Reliability Data

604
Total Complaints
29,950mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
49
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

8,500 25th Percentile
29,950 Median Mileage
45,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
156
ELECTRICAL SYSTEM
66
SERVICE BRAKES
65
UNKNOWN OR OTHER
55
POWER TRAIN
49
VISIBILITY/WIPER
41
ENGINE
36
AIR BAGS
19
STRUCTURE:BODY
18
FUEL/PROPULSION SYSTEM
17

Severity Assessment

49
Crashes
16
Fires
27
Injuries
0
Deaths

Sample Complaint Reports

"GLASS CRACKED FROM TOP, MIDDLE PORTION OF WINDSHIELD GLASS, NO APPARENT SIGN OF ROCK CHIP. SPREAD IMMEDIATELY INTO VIEWING AREA. CONCERN FOR OVERALL SAFETY AND INTEGRITY OF GLASS. ADVISED BY DEALER TO CONTACT INSURANCE, ADVISED BY INSURANCE IT'S A $500 DEDUCTIBLE. ONLINE RESEARCH HAS LED ME TO B..."
"WHILE DRIVING ON THE HIGHWAY, WE NOTICED A CRACK THAT BEGAN AT THE BOTTOM CENTER OF OUR NEW CX-5'S WINDSHIELD. THERE HAD BEEN NO IMPACT BY A ROCK OR ANYTHING ELSE. IT BEGAN AT THE VERY EDGE OF THE WINDSHIELD, AND WENT UPWARDS. WE WERE ON A WEEKEND TRIP, AND THERE WAS NO NEARBY MAZDA DEALER. OVER..."
"THE WINDSHIELD EASILY CHIPS AND CRACKS. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND MAZDA SEEMS TO DO NOTHING ABOUT IT. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT OR DIES."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28