2016 Jeep Grand Cherokee: Reliability Data

434
Total Complaints
32,537mi
Median Mileage
Power Train
Top Issue
45
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

10,835 25th Percentile
32,537 Median Mileage
51,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
77
Engine
75
Electrical System
58
Unknown Or Other
31
Fuel/Propulsion System
28
Vehicle Speed Control
22
Service Brakes
21
Steering
14
Electronic Stability Control (Esc)
12
Fuel System, Diesel
12

Severity Assessment

45
Crashes
11
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND M..."
"TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S CLOTHING, WHICH CONTACTED THE ABDOMEN A..."
"TAKATA RECALL BRAND NEW WITH ONLY 800 MILES. DAY ONE, SHIFTING SEEMED ODD. THOUGHT IT NEEDED BREAK IN TIME. STOPPED, THE VEHICLE WILL ALMOST LUNGE, MAKING IT FEEL LIKE SOMEONE REAR ENDED YOU. SHIFTS HARD UP OR DOWN SHIFTING - AROUND 3RD GEAR. TODAY, 20MPH WAS RUNNING 3000 RPMS AND WOULDN'T SHI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Power Train 77 complaints
25th: 5,393 mi Median: 31,678 mi 75th: 45,791 mi
Engine 75 complaints
25th: 14,850 mi Median: 35,450 mi 75th: 50,250 mi
Electrical System 58 complaints
25th: 13,875 mi Median: 33,569 mi 75th: 54,000 mi
Unknown Or Other 31 complaints
25th: 22,250 mi Median: 35,500 mi 75th: 43,141 mi
Fuel/Propulsion System 28 complaints
25th: 12,975 mi Median: 35,250 mi 75th: 56,875 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 67 FL: 30 MI: 23 NY: 22 TX: 22 WA: 19 OH: 19 NJ: 16 PA: 15 VA: 14

Who Files Complaints?

3.2%
Original Owners
96.8%
Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
199378468
1994775142
1995983146
19961249156
19971432143
19981349194
19992319157
20001855132
2001112895
2002177098
200388760
20041570149
20052732137
2006175079
2007147547
200899035
20091959
201017118
2011242190
2012230872
2013110241
20143365224
20151725179
201755238
2018116075
201951625
202032939
202164334
202241512
202361726
20243559
2025873

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28