2016 Jeep Cherokee: Reliability Data

Source: NHTSA — 2013 complaints
2013
Total Complaints
43,000mi
Median Mileage
POWER TRAIN
Top Issue
52
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,233 25th Percentile
43,000 Median Mileage
62,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
604
ENGINE
311
UNKNOWN OR OTHER
309
ELECTRICAL SYSTEM
284
SERVICE BRAKES
91
VEHICLE SPEED CONTROL
75
STEERING
50
FUEL/PROPULSION SYSTEM
43
ELECTRONIC STABILITY CONTROL (ESC)
30
AIR BAGS
28

Severity Assessment

52
Crashes
23
Fires
34
Injuries
0
Deaths

Sample Complaint Reports

"BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE."
"TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT-TOWED BEHIND AN RV, THE VEHICLE DEVELOPED A WOBBLE THAT WAS UNCONTROLLABLE. THE CONTACT STATED THAT BOTH VEHICLES BEGAN TO SWAY UNCONTROLLABLY. THE CONTACT WAS ABLE TO SAFELY BRING THE RV TO A STOP WITHOUT CAUSING ANY DAMAGE..."
"FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28