2016 Gmc Terrain: Reliability Data

174
Total Complaints
51,000mi
Median Mileage
VISIBILITY/WIPER
Top Issue
12
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

35,535 25th Percentile
51,000 Median Mileage
89,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY/WIPER
44
ENGINE
42
UNKNOWN OR OTHER
12
POWER TRAIN
10
EXTERIOR LIGHTING
10
AIR BAGS
9
ELECTRICAL SYSTEM
9
STEERING
6
SERVICE BRAKES
5
VEHICLE SPEED CONTROL
4

Severity Assessment

12
Crashes
0
Fires
12
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO ..."
"THE DIGITAL CLOCK DOES NOT KEEP ACCURATE TIME, EVEN WHEN IT IS RESET. EVERY TIME THE VEHICLE IS STARTED THE CLOCK IS SEVERAL HOURS OFF. THE DEALER THAT SOLD US THE VEHICLE CLAIMS THIS IS DUE TO THE FACT WE DO NOT HAVE AN ONSTAR SUBSCRIPTION. I CONTACTED BOTH GM AND ONSTAR, AND BOTH STATED THE CLOCK ..."
"WE OWN A 2016 GMC TERRAIN. MY WIFE REAR ENDED A FORD EXPEDITIONS. THIS LOW SPEED IMPACT CAUSED ALMOST 17000 DOLLARS OF DAMAGE AND THE SEAT BELT OR AIR BAGS NEVER WENT OFF. I WOULD LIKE TO KNOW IF THIS IS NORMAL OR IS GM COVERING UP FAULTY SAFETY EQUIPMENT."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28