2016 Ford Transit Connect: Reliability Data

Source: NHTSA — 143 complaints
143
Total Complaints
58,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
58,000 Median Mileage
89,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
14
ENGINE
12
UNKNOWN OR OTHER
12
POWER TRAIN
12
STRUCTURE:BODY
11
SERVICE BRAKES
8
STEERING
8
VISIBILITY/WIPER
7
SERVICE BRAKES, HYDRAULIC
7
WHEELS
6

Severity Assessment

1
Crashes
1
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT RENTED A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND A CHIME SOUND ALERTED THREE TIMES. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE RESTARTED, THE VEHICLE CORRECTED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE EXHIBI..."
"FUEL EFFICIENCY FAR FROM STATED. THIS IA AN XLT MODEL WITH A 1.6L ECOBOOST ENGINE, AND A STATED MPG EFFICIENCY OF 25/29. THE ACTUAL MEASURED HWY EFFICIENCY IS 22.3 MPG WHILE ON CRUISE CONTROL, AT INTERSTATE HIGHWAY POSTED SPEED LIMITS, ON WIND-LESS, SUNNY DAYS, AND ZERO-LOAD OTHER THAN DRIVER'S WEIG..."
"WHILE DRIVING AT AN ESTIMATED AND CONSTANT 70 MPH ON THE HIGHWAY, THE CAR BEEPED AND "ENGINE MALFUNCTION" DISPLAYED ON THE DASHBOARD. THE VEHICLE THEN SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. THE SMELL OF BURNING OIL WAS PRESENT IN THE CABIN. GIVEN THE SPEEDS, THIS WAS DANGEROUS. I HAD TO C..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28