"How reliable is the 2016 Ford Flex?"

"Based on 103 NHTSA complaints, the 2016 Ford Flex has a median complaint mileage of 55000 miles. The most common issue is ELECTRICAL SYSTEM."

"What are common problems with the 2016 Ford Flex?"

"The most frequently reported component in NHTSA complaints for the 2016 Ford Flex is ELECTRICAL SYSTEM, accounting for a significant portion of the 103 total complaints filed."

2016 Ford Flex: Reliability Data

Source: NHTSA — 103 complaints

103

Total Complaints

55,000mi

Median Mileage

ELECTRICAL SYSTEM

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,250 25th Percentile

55,000 Median Mileage

93,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM

UNKNOWN OR OTHER

SUSPENSION

POWER TRAIN

ENGINE

STEERING

BACK OVER PREVENTION

STRUCTURE:BODY

VEHICLE SPEED CONTROL

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"THROTTLE BODY ISSUES 1) VEHICLE WAS IN MOTION ON CITY STREET - ATTEMPTED TO ACCELERATE AND EXPERIENCED LOSS OF POWER. MANAGED TO COAST TO A SIDE STREET. TURNED OFF ENGINE, RESTARTED FEW TIMES AND CONTINUED TO WORK WITHOUT ISSUE. (BELOW IS SAME DAY) 2) VEHICLE WAS IN MOTION, ACCELERATING TO MERGE..."

"PURCHASED A NEW 2016 FORD FLEX ON JULY 29, 2016, DROVE IT MOST OF THE DAY ON SATURDAY AND SMELLED EXHAUST FUMES MOSTLY EVERY TIME I EXILIRATED. WENTTO URGENT CARE SICK FROM EXHAUST FUME POISONING, GOT WORSE AS DAY WENT BY AND WENT TO A REGULAR HOSPITAL ER. BROUGHT VEHICLE BACK TO DEALER ON MONDAY AN..."

"CAR LOST POWER WITHOUT WARNING WHILE DRIVING ON HIGHWAY. WARNING LIGHT WITH WRENCH AND "CHECK MANUAL" APPEARED. DEALER INDICATED RECALL 16B32 AND REPLACED THROTTLE BODY. I WAS NEVER NOTIFIED OF RECALL. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 18 complaints

25th: 29,000 mi Median: 62,155 mi 75th: 154,500 mi

UNKNOWN OR OTHER 11 complaints

Median: 30,500 mi

SUSPENSION 9 complaints

25th: 44,000 mi Median: 56,500 mi 75th: 66,973 mi

POWER TRAIN 8 complaints

25th: 34,500 mi Median: 68,150 mi 75th: 89,000 mi

ENGINE 7 complaints

25th: 31,750 mi Median: 67,500 mi 75th: 115,875 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 14 MI: 12 FL: 9 VA: 6 AZ: 6 IN: 5 MN: 4 NJ: 4 TX: 4 AL: 4

Ford Flex — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2009	271	55,000	ENGINE	18
2010	181	68,731	STEERING	11
2011	174	82,000	STEERING	8
2012	89	60,012	STEERING	5
2013	770	62,000	ELECTRICAL SYSTEM	20
2014	323	64,500	STEERING	17
2015	112	45,000	STEERING	0
2017	50	70,000	SUSPENSION	3
2018	60	51,497	UNKNOWN OR OTHER	12
2019	238	49,000	BACK OVER PREVENTION	4

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28