2016 Ford C-Max: Reliability Data

Source: NHTSA — 39 complaints
39
Total Complaints
44,500mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

32,480 25th Percentile
44,500 Median Mileage
49,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
7
UNKNOWN OR OTHER
5
POWER TRAIN
4
VISIBILITY/WIPER
2
ENGINE
2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2
WHEELS
2
VEHICLE SPEED CONTROL:CRUISE CONTROL
1
SUSPENSION
1

Severity Assessment

4
Crashes
1
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"HEAD IMPACT - PREVIOUSLY RECALLED IN JULY 2013 BY FORD MOTOR COMPANY FOR HEADLINER DESIGN ISSUES. STRUCK WHEN TURNING VEHICLE ONTO HIGHWAY."
"1.REVERSE CAMERA STAYS ON 2.VERY SLOW TO RESPOND TO TOUCH 3.NAVIGATION 4.NAVIGATION NOT SAFE, FEATURES NOT DISABLED DURING DRIVING"
"THE CAR WENT INTO "LIMP" MODE WHILE GOING 70 MPH. TOOK THE CAR IN AND WE WERE TOLD IT HAD A RECALL ON THE ELECTRONIC THROTTLE BODY. WE NEVER RECEIVED A RECALL NOTICE AND IT ISN'T LISTED ON THE NHTSA SITE."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28