2016 Dodge Journey: Reliability Data

Source: NHTSA — 598 complaints
598
Total Complaints
55,000mi
Median Mileage
ENGINE
Top Issue
34
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,000 25th Percentile
55,000 Median Mileage
78,521 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
112
POWER TRAIN
83
ELECTRICAL SYSTEM
80
UNKNOWN OR OTHER
64
SERVICE BRAKES
47
STEERING
34
SEATS
33
VEHICLE SPEED CONTROL
31
AIR BAGS
26
ELECTRONIC STABILITY CONTROL (ESC)
18

Severity Assessment

34
Crashes
8
Fires
23
Injuries
0
Deaths

Sample Complaint Reports

"WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND ..."
"WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES."
"WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28