2016 Chevrolet Silverado 2500: Reliability Data

156
Total Complaints
35,000mi
Median Mileage
Steering
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,000 25th Percentile
35,000 Median Mileage
52,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
46
Power Train
18
Electrical System
15
Service Brakes
13
Engine
8
Fuel/Propulsion System
8
Unknown Or Other
7
Body
4
Exterior Lighting
4
Wheels
3

Severity Assessment

7
Crashes
3
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING MY TRUCK IN 6TH GEAR AT 65 MPH, I APPROACHED A HILL AND I CHANGED THE GEAR SELECTOR TO THE MANUAL POSITION AND TO MY SURPRISE IT WENT INTO 4TH GEAR, RACING THE RPMS UP TO 3500 AND TRIED TO SLOW THE TRUCK DOWN QUICKER THAN I WANTED. THE BIGGER PROBLEM WITH THIS IS SLIPPERY SNOW COVER..."
"THIS IS NOT A SAFETY ISSUE BUT I AM EXPERIENCING A PROBLEM WITH MY AUDIO SYSTEM IN THE 2016 SILVERADO 2500 HIGH COUNTRY TRUCK. THE AUDIO SEEMS TO GO IN AND OUT OF STEREO SOUND AND ALSO SSEMS TO BE CHANGING ITS EQUALIZATION PERIODICALLY. THERE DOESN'T SEEM TO BE AND RHYME OR REASON WHEN THIS HAPPENS;..."
"THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS ARE VERY POOR FOR A 2016 VEHICLE. THE LIGHT THEY PROJECT ONTO THE ROADWAY WILL WASHOUT IN A WET OR DARK ROAD AND IN MY OPINION NOT ACCEPTABLE FOR A NEW VEHICLE."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 46 complaints
25th: 17,275 mi Median: 27,250 mi 75th: 44,250 mi
Power Train 18 complaints
25th: 34,000 mi Median: 65,800 mi 75th: 75,926 mi
Electrical System 15 complaints
25th: 60,000 mi Median: 65,000 mi 75th: 104,000 mi
Service Brakes 13 complaints
25th: 10,250 mi Median: 38,500 mi 75th: 69,750 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 23 TX: 13 TN: 10 WI: 9 MD: 8 NY: 7 IL: 6 GA: 6 NC: 6 NJ: 5

Who Files Complaints?

1.3%
Original Owners
98.7%
Second+ Owners

Chevrolet Silverado 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1997746
1998827
1999953
200015613
200137914
200240827
200355833
200443023
200533719
200621815
200725316
20082256
2009796
2010270
20111283
2012692
2013710
2014523
201524310
2017692
2018651
2019984
20201313
20211013
20221125
2023530
20241912
2025292

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28