2016 Chevrolet Impala: Reliability Data

Source: NHTSA — 173 complaints
173
Total Complaints
49,141mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
15
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

30,000 25th Percentile
49,141 Median Mileage
75,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
30
UNKNOWN OR OTHER
22
ENGINE
19
AIR BAGS
16
STEERING
16
POWER TRAIN
15
ELECTRONIC STABILITY CONTROL (ESC)
9
SERVICE BRAKES
7
EXTERIOR LIGHTING
7
STRUCTURE:BODY
6

Severity Assessment

15
Crashes
7
Fires
19
Injuries
0
Deaths

Sample Complaint Reports

"I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING ..."
"I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING ..."
"I WAS STOPPED AT THE TOP OF THE HILL ON A PRIVATE ROAD. WHEN I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE ACCELERATOR, NOTHING HAPPENED. THE CAR BEGAN TO ROLL BACKWARDS AND I PRESSED DOWN ON THE BRAKE. THE BRAKE WAS VERY WEAK AND IT TOOK 50-60 FEET AND ALL OF MY PRESSURE ON THE BRAKE PEDAL TO BRING ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28