2016 Chevrolet Cruze: Reliability Data

Source: NHTSA — 383 complaints
383
Total Complaints
55,854mi
Median Mileage
ENGINE
Top Issue
28
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

25,000 25th Percentile
55,854 Median Mileage
71,450 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
98
ELECTRICAL SYSTEM
58
UNKNOWN OR OTHER
40
FUEL/PROPULSION SYSTEM
32
POWER TRAIN
29
AIR BAGS
21
STEERING
17
SERVICE BRAKES
17
ELECTRONIC STABILITY CONTROL (ESC)
16
VEHICLE SPEED CONTROL
10

Severity Assessment

28
Crashes
11
Fires
19
Injuries
0
Deaths

Sample Complaint Reports

"THERE IS A DISTINCT "CLUNKING" NOISE COMING FROM THE REAR OF THE VEHICLE WHEN TRAVELING OVER A BUMP, THROUGH A DIP OR ON AN UNEVEN ROAD SURFACE. THE CHEVROLET DEALER HAS CONFIRMED THAT THE PROBLEM IS IN THE REAR SUSPENSION, BUT THAT CHEVROLET DOES NOT HAVE A REPAIR FOR THE PROBLEM. I HAVE DRIVEN F..."
"TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUVER AND REQUIRED EXCESSIVE FORCE. THE FAILURE OCCURRED WHILE DRIVING ON A STRAIGHT ROAD FOR AN EXTENDED PERIOD OF TIME AND 55 MPH OR GREATER. THE VEHICLE WAS TAKEN TO..."
"THE THROTTLE STICKS. ITS HAPPENED THREE TIMES NOW"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28