2016 Cadillac Escalade Esv: Reliability Data

20
Total Complaints
37,000mi
Median Mileage
SUSPENSION
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

15,809 25th Percentile
37,000 Median Mileage
48,455 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION
6
POWER TRAIN
5
ELECTRICAL SYSTEM
3
UNKNOWN OR OTHER
3
SERVICE BRAKES
1
WHEELS
1
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
1

Severity Assessment

4
Crashes
0
Fires
6
Injuries
0
Deaths

Sample Complaint Reports

"THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES T..."
"THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES T..."
"ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL...."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

SUSPENSION 6 complaints
25th: 45,200 mi Median: 49,540 mi 75th: 80,200 mi
POWER TRAIN 5 complaints
25th: 14,035 mi Median: 26,925 mi 75th: 40,250 mi
ELECTRICAL SYSTEM 3 complaints
Median: 10,000 mi
UNKNOWN OR OTHER 3 complaints
Median: 37,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

MD: 6 CA: 4 TX: 2 NY: 2 GA: 2 VA: 2 NC: 1 CO: 1

Cadillac Escalade Esv — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2004283
2007833
2017475
2019432
2020269
2021835
2022702
2023915
2024241

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28