2016 Buick Lacrosse: Reliability Data

Source: NHTSA — 57 complaints
57
Total Complaints
40,000mi
Median Mileage
STEERING
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

17,963 25th Percentile
40,000 Median Mileage
86,984 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
10
POWER TRAIN
6
VEHICLE SPEED CONTROL
6
AIR BAGS
4
UNKNOWN OR OTHER
4
SERVICE BRAKES
4
ENGINE
3
ELECTRICAL SYSTEM
2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2
FUEL/PROPULSION SYSTEM
2

Severity Assessment

3
Crashes
2
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"RENTED AUTO FROM ENTERPRISE LEASING COMPANY OF ST. LOUIS, DROVE 412 MILES WITH THE SEAT HEATERS ON. WHEN I GOT OUT OF THE CAR I FELT AN INTENSE BURNING SENSATION ON MY LOWER BACK. BEFORE BED MY HUSBAND LOOKED AT IT AND SAID IT WAS VERY VERY RED. I AM A BACK SLEEPER SO I HAD A VERY RESTLESS NIGHT...."
"SEVERAL TIMES WHILE DRIVING IN HUMID WEATHER, THE INSIDE OF THE WINDSHIELD HAS QUICKLY FOGGED UP TO THE POINT OF BLINDING ME. THE DEFROSTERS ARE SHOOTING A FOG OF MOISTURE ONTO THE GLASS. I TOOK THE CAR BACK TO THE DEALER TO HAVE THE HVAC CHECKED AND THEY TOLD ME THAT THIS CONDITION WAS NORMAL. SE..."
"2016 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNOCCUPIED VEHICLE FIRE. *SMD"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28