2015 Ram Promaster City: Reliability Data

43
Total Complaints
35,000mi
Median Mileage
POWER TRAIN
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,300 25th Percentile
35,000 Median Mileage
72,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
14
ELECTRICAL SYSTEM
10
ENGINE
10
FUEL/PROPULSION SYSTEM
1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1
STEERING
1
VEHICLE SPEED CONTROL
1
ELECTRONIC STABILITY CONTROL (ESC)
1
UNKNOWN OR OTHER
1
EXTERIOR LIGHTING
1

Severity Assessment

1
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS NOTIFIED BY THE POLICE THAT IT INDEPENDENTLY ROLLED FORWARD WHILE SHIFTED IN PARK. DUE TO THE FAILURE, THE VEHICLE STRUCK A POLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A CHRYSLER..."
"TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP..."
"TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

POWER TRAIN 14 complaints
25th: 16,300 mi Median: 37,800 mi 75th: 65,550 mi
ELECTRICAL SYSTEM 10 complaints
25th: 22,950 mi Median: 41,000 mi 75th: 67,500 mi
ENGINE 10 complaints
25th: 22,800 mi Median: 39,000 mi 75th: 81,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 9 OH: 6 NC: 4 MI: 4 TX: 4 SC: 3 NJ: 2 MA: 2 MD: 2 VA: 1

Ram Promaster City — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2016360
2017250

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28