2015 Ram Promaster 2500: Reliability Data

Source: NHTSA — 41 complaints
41
Total Complaints
49,967mi
Median Mileage
POWER TRAIN
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

17,500 25th Percentile
49,967 Median Mileage
84,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
10
ENGINE
6
ELECTRICAL SYSTEM
5
EXTERIOR LIGHTING
3
SERVICE BRAKES
3
UNKNOWN OR OTHER
3
FUEL/PROPULSION SYSTEM
3
SUSPENSION
2
STRUCTURE:BODY
1
VEHICLE SPEED CONTROL
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO THE VERY FIRST AXLE WAS FAILING AND WAS REPLACED. THE ATTACHED IS A DESCRIPTION OF OUR EFFORTS TO GET ZENITH TO SUPPORT THE VEHICLES; HOWEVER, THEY HAVE REFUSED TO GIVE US SUPPORT. WE ARE A COMMERCIAL OPERATOR WITH COUR..."
"THIS IS A VIN # CORRECTION TO COMPLAINT NUMBER 10967663 FILED ABOUT 1 HOUR EARLIER. THE INCIDENCES OF DRIVETRAIN FAILURES TOOK PLACE STARTING AT 24,000 MILES IN JAN 2016, JUNE 2016 AND AUGUST 2016."
"THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE AXLE HAS FAILED TWICE, THE LAST AXLE FAILURE THE SHAFT SPLIT IN HALF AND PART OF IT ENDED UP IN THE GEAR BOX. THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. THE ATTA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28