2015 Ford Explorer: Reliability Data

Source: NHTSA — 2138 complaints
2138
Total Complaints
54,600mi
Median Mileage
UNKNOWN OR OTHER
Top Issue
52
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

27,325 25th Percentile
54,600 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

UNKNOWN OR OTHER
390
STEERING
329
STRUCTURE
246
ENGINE
225
STRUCTURE:BODY
125
FUEL/PROPULSION SYSTEM
86
ELECTRICAL SYSTEM
85
AIR BAGS
83
POWER TRAIN
81
SUSPENSION
80

Severity Assessment

52
Crashes
1
Fires
140
Injuries
0
Deaths

Sample Complaint Reports

"MY 2015 FORD EXPLORER (VIN #[XXX]), WHICH HAS LESS THAN 3,000 MILES ON IT, JERKED VIOLENTLY AND STALLED AT 70 MPH ON FRIDAY, OCTOBER 17, 2014 WHEN MY PARTNER [XXX] WAS DRIVING IT. AFTER THE SUDDEN JERK EVERY LIGHT ON THE DASH LIT UP WITH WARNING LIGHT INDICATORS. THE CAR STARTED ROUGHLY THREE MINU..."
"THE EXTERIOR LIGHTS DON'T WORK THAT GREAT IT LOOKS LIKE SOME PAINTED A BLACK LINE IN THE WINDSHIELD AND WE CAN'T SEE ABOVE THAT LINE. VERY DANGEROUS. I AM VERY DISAPPOINTED IN THE LIGHTS. I HAD AN EDGE BEFORE AND WE COULD SEE SO MUCH BETTER. *JS"
"I WAS DRIVING YESTERDAY AND A MESSAGE POPPED UP "TERRAIN MANAGEMENT SYSTEM FAULT" AND THEN ALL OF A SUDDEN, A CHECK BRAKES MESSAGE SHOWED, LEAVING THE BRAKE INDICATOR, ABS MESSAGE SAYING IT IS OFF AND AN "AWD OFF" MESSAGE. THIS HAPPENED REPEATEDLY EVEN AFTER TURNING THE CAR OFF FOR HOURS AND RESTART..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28