2015 Buick Lacrosse: Reliability Data

Source: NHTSA — 54 complaints
54
Total Complaints
25,000mi
Median Mileage
STEERING
Top Issue
6
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

7,000 25th Percentile
25,000 Median Mileage
69,100 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
11
ELECTRICAL SYSTEM
9
AIR BAGS
7
UNKNOWN OR OTHER
4
SERVICE BRAKES
4
VEHICLE SPEED CONTROL
2
EXTERIOR LIGHTING:HEADLIGHTS
2
SEAT BELTS
2
FUEL/PROPULSION SYSTEM
2
POWER TRAIN
2

Severity Assessment

6
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ..."
"TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ..."
"ADAPTIVE CRUISE CONTROL - VEHICLE FOLLOWS VEHICLE IN FRONT WAY TOO CLOSE. THE INTERVAL FOLLOWING DISTANCE IS 1.2 SECONDS WHEN SET TO NEAR AND 1.5 SECONDS WHEN SET TO FAR. THIS IS WAY TOO CLOSE AS MOST STATES SPECIFY NO LESS THAN 3 SECONDS. BUICK HAS NO ANSWER. PLEASE HELP..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28