2014 Volkswagen Passat: Reliability Data

Source: NHTSA — 776 complaints
776
Total Complaints
45,100mi
Median Mileage
AIR BAGS
Top Issue
34
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
45,100 Median Mileage
70,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
342
ENGINE
75
ELECTRICAL SYSTEM
71
UNKNOWN OR OTHER
59
FUEL/PROPULSION SYSTEM
46
STEERING
42
POWER TRAIN
35
VEHICLE SPEED CONTROL
12
VISIBILITY/WIPER
12
STRUCTURE:BODY
12

Severity Assessment

34
Crashes
7
Fires
22
Injuries
0
Deaths

Sample Complaint Reports

"VEHICLE CRUISE CONTROL DOES NOT CONTROL SPEED DOWNHILL WHEN CRUISE CONTROL IS SET. VEHICLE SPEED KEEPS INCREASING WHILE GOING DOWNHILL. *TR"
"PURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY ..."
"WHENEVER OUTSIDE TEMPERATURE REACHES BELOW 20 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. THIS IS A SAFETY HAZARD, AS THE ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. IN THE EVENT OF A CRASH, SUBMERGING IN WATER, FIRE, OR OTHER TYPE INCIDENT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28