2014 Volkswagen Jetta: Reliability Data

Source: NHTSA — 550 complaints
550
Total Complaints
57,000mi
Median Mileage
ENGINE
Top Issue
33
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
57,000 Median Mileage
84,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
107
ELECTRICAL SYSTEM
89
POWER TRAIN
73
UNKNOWN OR OTHER
70
FUEL/PROPULSION SYSTEM
38
AIR BAGS
36
EXTERIOR LIGHTING
24
SERVICE BRAKES
18
STEERING
17
VEHICLE SPEED CONTROL
11

Severity Assessment

33
Crashes
2
Fires
24
Injuries
0
Deaths

Sample Complaint Reports

"AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING..."
"THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR"
"THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28