2014 Toyota Prius Plug-In Hybrid: Reliability Data

21
Total Complaints
90,075mi
Median Mileage
SERVICE BRAKES
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
90,075 Median Mileage
182,730 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
5
ENGINE
3
FUEL/PROPULSION SYSTEM
3
ELECTRICAL SYSTEM
2
SERVICE BRAKES, HYDRAULIC
2
UNKNOWN OR OTHER
2
SEAT BELTS
1
EXTERIOR LIGHTING
1
TRACTION CONTROL SYSTEM
1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1

Severity Assessment

5
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS PLUG-IN HYBRID. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SEAT BELT SHOULDER HARNESS LOCKED UP AND WOULD NOT MOVE. THE PASSENGER WAS UNABLE TO UNLOCK THE SEAT BELT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER, ..."
"I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL..."
"I WAS ON A WELL TRAVELLED AND VERY WINDING ROAD COMING DOWN A MOUNTAIN WHEN ALL OF A SUDDEN MY PRIUS LOST POWER AND LIGHTS ON THE DASHBOARD INDICATING A MALFUNCTION IN THE PARKING SYSTEM AND THE HYBRID SYSTEM CAME ON. IT WAS A HOKEY POKEY ALL THE WAY DOWN THE MOUNTAIN AND THERE WAS NO PLACE TO PULL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28