2014 Toyota Prius: Reliability Data

Source: NHTSA — 265 complaints
265
Total Complaints
27,000mi
Median Mileage
SERVICE BRAKES
Top Issue
45
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,200 25th Percentile
27,000 Median Mileage
82,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
81
ELECTRICAL SYSTEM
30
UNKNOWN OR OTHER
23
ENGINE
17
AIR BAGS
14
VEHICLE SPEED CONTROL
14
VISIBILITY/WIPER
9
STEERING
8
ELECTRONIC STABILITY CONTROL (ESC)
8
STRUCTURE:BODY
7

Severity Assessment

45
Crashes
2
Fires
22
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A PASSENGER PUT THEIR ARM OUT OF THE WINDOW AND IT ERRONEOUSLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 358."
"WINDSHIELDS ON PRIUS MODELS 2010 AND HIGHER ARE AFFECTED. WHILE MOST OBVIOUS AT NIGHT, EXTERNAL LIGHT SOURCES VIEWED THROUGH THE FRONT WINDSHIELD CAN BE MIRRORED IN TRIPLICATE VIA A "PRISM" OR "REFRACTION" EFFECT. INTERIOR OCCUPANTS WILL WITNESS LIGHT SOURCES BEING REPLICATED 3 TIMES. THE RES..."
"WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28