"How reliable is the 2014 Mercedes-Benz Sprinter 3500?"

"Based on 83 NHTSA complaints, the 2014 Mercedes-Benz Sprinter 3500 has a median complaint mileage of 23000 miles. The most common issue is AIR BAGS."

"What are common problems with the 2014 Mercedes-Benz Sprinter 3500?"

"The most frequently reported component in NHTSA complaints for the 2014 Mercedes-Benz Sprinter 3500 is AIR BAGS, accounting for a significant portion of the 83 total complaints filed."

2014 Mercedes-Benz Sprinter 3500: Reliability Data

Source: NHTSA — 83 complaints

Total Complaints

23,000mi

Median Mileage

AIR BAGS

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

13,500 25th Percentile

23,000 Median Mileage

39,219 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS

SERVICE BRAKES

VEHICLE SPEED CONTROL

ELECTRONIC STABILITY CONTROL (ESC)

ENGINE

WHEELS

ELECTRICAL SYSTEM

UNKNOWN OR OTHER

LANE DEPARTURE: BLIND SPOT DETECTION

SEATS

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"WHILE TRAVELING AT LOW SPEED, THE E. V. S. LTD. MEDICAL ATTENDANT SEAT FELT LOOSE. ON MOVING IT SLIGHTLY, THE SEAT BASE SEPARATED AND THE SEAT FELL OFF WITH HALF THE BASE. UPON INSPECTION OF THE ADDITIONAL SEAT BASES, THERE WERE SEVERAL CRACKS IN THE BASE WELDS FOUND. ALL BASES HAVE HAD TO BE REPLAC..."

"I HAVE BEEN EXPERIENCING THE BRAKES FELT VERY SOFT AND MADE LONG BRAKING DISTANCE. WHEN I TOWED THE SMALL SUV, I THOUGHT IT WAS NORMAL BECAUSE I WAS DRIVING WITH OVER ITS GVWR. BUT ALL THE TIME I HAVE TO STEP MORE TIME(LIKE PUMPING) TO STOP EVEN ON DRIVING UNDER 40MPH. IT NEVER ALLOW ME TO STEP ONE ..."

"BRAKES FEEL INEFFECTIVE AND SOFT ON FIRST APPLICATION OF PEDAL. REQUIRE 2ND APPLICATION OF BRAKE PEDAL TO FEEL CONFIDENT BRAKING ACTION. MANY OTHER OWNERS OF THIS 2014 CHASSIS SPRINTER 3500 REPORT SAME ISSUE. DEALERS UNABLE TO DIAGNOSE OR REMEDY THE PROBLEM. INDICATES A DESIGN / ENGINEERING FLA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

AIR BAGS 19 complaints

Median: 19,000 mi

SERVICE BRAKES 14 complaints

25th: 8,900 mi Median: 22,000 mi 75th: 30,000 mi

VEHICLE SPEED CONTROL 11 complaints

25th: 13,875 mi Median: 21,000 mi 75th: 37,000 mi

ELECTRONIC STABILITY CONTROL (ESC) 10 complaints

25th: 11,538 mi Median: 22,500 mi 75th: 31,300 mi

ENGINE 6 complaints

25th: 11,600 mi Median: 28,000 mi 75th: 42,019 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 10 NC: 10 FL: 8 TX: 8 WA: 6 MT: 5 NH: 5 GA: 4 AZ: 3 TN: 3

Mercedes-Benz Sprinter 3500 — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2012	31	38,200	ELECTRONIC STABILITY CONTROL (ESC)	2
2013	36	27,800	AIR BAGS	0
2015	37	25,450	ELECTRONIC STABILITY CONTROL (ESC)	0
2016	95	17,000	SERVICE BRAKES	5
2017	38	18,000	ELECTRONIC STABILITY CONTROL (ESC)	0
2019	43	9,550	POWER TRAIN	5
2020	22	462	ELECTRICAL SYSTEM	3
2023	24	-	ELECTRICAL SYSTEM	0

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28