2014 Mercedes Benz Sprinter 2500: Reliability Data

25
Total Complaints
35,000mi
Median Mileage
AIR BAGS
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

22,000 25th Percentile
35,000 Median Mileage
74,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
8
ENGINE
3
VEHICLE SPEED CONTROL
3
UNKNOWN OR OTHER
3
FUEL/PROPULSION SYSTEM
2
SERVICE BRAKES
2
STRUCTURE:BODY
1
ENGINE AND ENGINE COOLING
1
POWER TRAIN
1
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
1

Severity Assessment

1
Crashes
1
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST. I TOOK IT TO TWO MERCEDES DEALERS BUT NO USE. I ALSO EXPERIENCED A DRASTIC DROP I..."
"CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE D..."
"AIR CONDITION ON TOP THE ROOF LEAK,EVERY TIME IS RAIN LEAKS ON THE PASSENGERS."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

CA: 5 FL: 3 IL: 2 AZ: 2 NC: 2 MT: 2 WI: 1 AL: 1 VA: 1 NH: 1

Who Files Complaints?

4%
Original Owners
96%
Second+ Owners

Mercedes Benz Sprinter 2500 — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
2015201

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28