2014 Lexus Is 250: Reliability Data

Source: NHTSA — 46 complaints
46
Total Complaints
23,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

4,000 25th Percentile
23,000 Median Mileage
42,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
9
AIR BAGS
8
UNKNOWN OR OTHER
5
SUSPENSION
4
VEHICLE SPEED CONTROL
3
STEERING
3
ENGINE
3
STRUCTURE:BODY
3
FUEL/PROPULSION SYSTEM
2
SERVICE BRAKES
2

Severity Assessment

10
Crashes
2
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"THE NAVIGATION/ENTERTAINMENT SYSTEM SIMPLY STOPPED WORKING WHILE THE CAR WAS IN MOTION. THE DEALER COULDN'T RESTART THE SYSTEM AND IS WAITING FOR THE REPLACEMENT UNIT. THE CAR IS NEW (PURCHASED LESS THAN 2 MONTHS AGO). *TR"
"THE NAVIGATION/ENTERTAINMENT SYSTEM SIMPLY STOPPED WORKING WHILE THE CAR WAS IN MOTION. THE DEALER COULDN'T RESTART THE SYSTEM AND IS WAITING FOR THE REPLACEMENT UNIT. THE CAR IS NEW (PURCHASED LESS THAN 2 MONTHS AGO). *TR"
"I RECENTLY LEASED A 2014 LEXUS IS 250 ON 11/24/2013 AND EVER SINCE THE FIRST MONTH OF HAVING THE VEHICLE I HAVE BEEN HAVING ISSUES WITH DRIVER SIDE MECHANISM. THE ISSUE HAPPENS PERIODICALLY AND WITHOUT WARNING. THE PROBLEM HAPPENING IS WHEN I ATTEMPT TO OPEN THE LOCKED DOOR WITH THE DOOR HANDLE OR W..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28