2014 Kia Soul: Reliability Data

1203
Total Complaints
85,000mi
Median Mileage
ENGINE
Top Issue
52
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

54,025 25th Percentile
85,000 Median Mileage
111,170 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
538
EXTERIOR LIGHTING
124
ELECTRICAL SYSTEM
93
UNKNOWN OR OTHER
80
STEERING
55
POWER TRAIN
55
FUEL/PROPULSION SYSTEM
51
ENGINE AND ENGINE COOLING
40
VEHICLE SPEED CONTROL
30
SERVICE BRAKES
28

Severity Assessment

52
Crashes
108
Fires
40
Injuries
3
Deaths

Sample Complaint Reports

"TL* THE CONTACT RENTED A 2014 KIA SOUL. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATED SEAT CAUGHT ON FIRE AND BURNED TWO HOLES THROUGH THE SEAT. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FIRE. THE CONTACT DID NOT CALL THE VEHICLE MANUFACTURER. THE VEHICLE WAS REMOVED FROM THE FLEET. THE FA..."
"TL* THE CONTACT RENTED A 2014 KIA SOUL. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATED SEAT CAUGHT ON FIRE AND BURNED TWO HOLES THROUGH THE SEAT. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FIRE. THE CONTACT DID NOT CALL THE VEHICLE MANUFACTURER. THE VEHICLE WAS REMOVED FROM THE FLEET. THE FA..."
"TL* THE CONTACT OWNS 2014 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH, BRUISING AND BACK INJURIES. A SECOND PASSENGER SUSTAINED BRUISING AND A SPRAINED ARM. A POLICE REPORT WAS FI..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ENGINE 538 complaints
25th: 80,000 mi Median: 103,000 mi 75th: 120,000 mi
EXTERIOR LIGHTING 124 complaints
25th: 46,980 mi Median: 68,000 mi 75th: 77,800 mi
ELECTRICAL SYSTEM 93 complaints
25th: 45,000 mi Median: 68,750 mi 75th: 102,250 mi
UNKNOWN OR OTHER 80 complaints
25th: 59,000 mi Median: 80,000 mi 75th: 107,000 mi
STEERING 55 complaints
25th: 17,000 mi Median: 36,000 mi 75th: 60,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 126 TX: 114 FL: 79 OH: 61 GA: 59 IL: 53 VA: 52 NC: 50 PA: 50 TN: 37

Who Files Complaints?

0.2%
Original Owners
99.8%
Second+ Owners

Kia Soul — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
201019231
201127043
201266341
201385032
2015119659
2016110334
201733821
201826819
201918020
202045812
202125724
20221124
2023819
2024320

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28